Envair is certified to BS EN ISO 9001: 2008. Envair service engineers are factory trained on a comprehensive range of clean air and containment equipment and are fully conversant with all relevant standards and guidelines. Clean air and containment equipment must be tested and serviced on a regular basis to ensure safety, performance and, of course, compliance with standards, regulations and good manufacturing practice. As manufacturers with a very wide user base, Envair is well placed to ensure that its service engineers are fully up-to-date with developments in design and technology.

This enables them not just to test and service Envair equipment but to test, service and optimise the performance and function of all clean air and
containment installations.

Envair maintains a complete library of all major national and international standards and guidelines in the fields of clean air and containment. Designers and test engineers are trained to be fully conversant with these and to work with them. The following standards and guidelines apply most frequently in the course of Envair’s work.

Tests Available:

Installations Covered:

Friendly coordinators

The Service office staff are responsible for co-ordinating all service activities including commissioning, service contracts, call-outs and spares. The office is fully computerised and the engineers’ programmes are organised from the office. For new installations and new customers, detailed quotations are produced. For existing service customers, renewal quotes are sent out before existing contracts expire. The aim of the co-ordinators is to provide a friendly and efficient response to all service customers.
In addition to our clean air and containment products and turnkey projects, we offer additional customer support in a wide variety of ways.

Service and maintenance

We offer a number of comprehensive after sales servicing options, including call-outs, with countrywide coverage. All servicing is carried out by highly trained engineers.

Spare parts and consumables

We carry a large stock of spares and consumables for our standard products in our Haslingden factory and can deliver most items ex-stock.

Relocation and refurbishment

We offer a full cabinet removal service, which can include anything from safe disposal to refurbishing and recommissioning.

Technical support

We are pleased to receive and respond to technical queries on our products, technology, standards, guidelines or any other technical matter.

Installation and commissioning

Our quotations for product supply include prices for delivering, installing and commissioning as appropriate.

Validation

Many customers require full DQ, IQ, OQ and PQ for their projects and we pride ourselves on being able to provide and work to the necessary documentation, from URS right through to life-cycle re-qualification.

Regulatory advice

We can provide regulatory advice ourselves in most instances. However, where more comprehensive advice is required, we have access to external expert consultants.

Training

Training on operation, user maintenance and basic safety, including biological safety, is normally provided at installation.
Detailed training for customers’ engineering staff on maintenance and testing can also be provided if requested.
Further training on GMP, validation, standards and guidelines can be arranged. Such training is supplemented where necessary by experts who are qualified in their respective fields.

For any of these customer support packages, please contact us.